Terms of Service

1. Acceptance of Terms

By accessing and using Rank AI's services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service. Your continued use of the service following the posting of any changes to these Terms constitutes acceptance of those changes.

2. Description of Service

Rank AI provides comprehensive AI reputation monitoring and optimization services, including but not limited to: tracking citations and mentions in large language models and AI-generated content, analyzing brand visibility across AI platforms, providing insights and recommendations for improving AI search rankings, monitoring competitor AI presence, and delivering detailed reports on AI-mediated brand perception.

Our services are provided on a subscription basis and may include access to our web platform, API services, custom reporting tools, and professional consulting services.

3. User Account and Registration

To access certain features of our service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and all activities under your account.

You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this section.

4. Payment Terms and Billing

Subscription fees are billed in advance on a monthly or annual basis and are non-refundable except as expressly stated in these Terms. All fees are exclusive of taxes, and you are responsible for paying all applicable taxes. We reserve the right to change our pricing with 30 days' notice.

If payment is not received by the due date, we may suspend or terminate your access to the service. You authorize us to charge your designated payment method for all fees owed.

5. Acceptable Use Policy

You agree not to use the service to: violate any applicable laws or regulations; infringe upon intellectual property rights; transmit harmful, threatening, or offensive content; attempt to gain unauthorized access to our systems; interfere with or disrupt the service; use the service for competitive intelligence against Rank AI; or engage in any activity that could harm our reputation or business.

6. Data Usage and Privacy

We collect and process data in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and processing of information as outlined in our Privacy Policy. You retain ownership of any data you provide to us, and we will not use your data for competitive purposes.

7. Intellectual Property Rights

All content, features, functionality, software, and technology of Rank AI's services are owned by Rank AI and are protected by international copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our services without our express written permission.

You grant us a limited, non-exclusive license to use, process, and analyze the data you provide solely for the purpose of delivering our services to you.

8. Service Availability and Modifications

We strive to maintain high service availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any aspect of the service at any time with reasonable notice. We are not liable for any modification, suspension, or discontinuation of the service.

9. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL RANK AI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Indemnification

You agree to indemnify and hold harmless Rank AI from any claims, damages, losses, or expenses arising from your use of the service, violation of these Terms, or infringement of any third-party rights.

11. Termination

Either party may terminate this agreement at any time with written notice. We may terminate your account immediately for violation of these Terms. Upon termination, your right to use the service ceases immediately, and we may delete your data after a reasonable retention period.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of Delaware, United States, without regard to conflict of law principles. Any disputes arising from these Terms or the service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13. Severability and Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force. These Terms constitute the entire agreement between you and Rank AI regarding the service and supersede all prior agreements.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@rankai.com
Address: Rank AI, Inc., 123 Innovation Drive, San Francisco, CA 94105
Phone: (555) 123-4567